3CX vs Zoom

October 22, 2025 | Author: Adam Levine
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3CX
3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hardware).
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Zoom
Zoom unifies cloud video conferencing, simple online meetings, and cross platform group chat into one easy-to-use platform. Our solution offers the best video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.
3CX vs Zoom in our news:

2023. Zoom partners with Anthropic to bring Claude chatbot to Zoom products



With the increasing prominence of generative AI, Zoom has recognized the importance of partnering with Language Model (LLM) companies to navigate the evolving AI landscape. In line with this strategy, Zoom has recently announced its collaboration with Anthropic, a partnership that will involve leveraging Anthropic's Claude chatbot on the Zoom platform, initially focusing on the Zoom Contact Center. The objective of this partnership is to enhance customer support by providing more accurate responses while minimizing instances where the models generate fictional answers in the absence of the correct response. Zoom plans to continue collaborating with the Anthropic model and gain a deeper understanding of its workings. Eventually, the intention is to incorporate this technology into other Zoom products. It is important to note that there is currently no specific timeline for the introduction of Anthropic-based functionality to the market. However, Zoom remains committed to ongoing development in this area.

Author: Adam Levine
Adam is an expert in project management, collaboration and productivity technologies, team management, and motivation. With an extensive background working at prestigious companies such as Microsoft and Accenture, Adam's in-depth knowledge and experience in the field make him a sought-after professional. Currently, he has ventured into entrepreneurship, owning a thriving consulting and training agency where he imparts invaluable insights and practical strategies to individuals and organizations, empowering them to achieve their goals and maximize their potential. You can contact Adam via email adam@liventerprise.com