SugarCRM vs SuiteCRM

December 14, 2024 | Author: Sandeep Sharma
9★
SugarCRM
SugarCRM
SugarCRM is an alternative CRM system that is available in both open source and Commercial open source applications. Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
11★
SuiteCRM
SuiteCRM
SuiteCRM is SugarCRM supercharged. It is a free and open source alternative to SugarCRM Professional Edition.

See also:
Top 10 CRM software
SugarCRM and SuiteCRM are two relative CRM systems built on the same PHP codebase (actually SuiteCRM is a fork of SugarCRM). They are customizable and extendable for different business needs and offer modules for sales, marketing and customer support as well as integrations with third-party tools.

But SugarCRM (launched in 2004) is now a paid proprietary software. It's targeted primarily at large enterprises and offers advanced AI-driven insights via SugarPredict feature. It's developer (the company with the same name - SugarCRM provides high-quality customer support and implementation services.

SuiteCRM (2013 ) is UK-based free open-source software (with optional paid support). It's targeted at small and medium business. It has no built-in AI features, but allows extensive manual customization. It has a big community of contributors, where you can find help and answers to your questions.

See also: Top 10 CRM software
Author: Sandeep Sharma
Sandeep is a marketing expert with a wealth of knowledge in various domains: customer relationship management, social media management, advertising, search engine optimization, website building, Sandeep has established himself as a multifaceted professional. He honed his skills while working at Salesforce and Hubspot, where he gained invaluable insights into the industry. Now, as the proud owner of a small advertising consulting agency, Sandeep continues to provide innovative and effective strategies to businesses, helping them thrive in the competitive landscape of digital marketing. You can contact Sandeep via email sandeep@liventerprise.com