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SugarCRM vs Zoho CRM
November 17, 2024 | Author: Sandeep Sharma
9★
SugarCRM is an alternative CRM system that is available in both open source and Commercial open source applications. Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
17★
Zoho CRM is an alternative online software for SMB that empowers organizations with a complete customer relationship lifecycle management software for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system.
See also:
Top 10 CRM software
Top 10 CRM software
SugarCRM and Zoho CRM are both CRM systems for automating sales, marketing and customer support and lead management workflows. They are available as cloud-based and on-premises solutions, offer mobile apps for on-the-go access and support integrations with popular third-party tools like Google Workspace and Microsoft 365.
But SugarCRM (available since 2004) is commercial open-source software for mid-size and enterprise-level organizations that need deeper customization. It provides advanced predictive analytics via AI for customer insights. The open-source community edition is available for developers.
Zoho CRM (2005) is primarily Indian SaaS service for small to medium business that need out-of-the-box affordable, scalable tool. It integrates with the suite of other Zoho products, such as Office, email and accounting software. Zoho CRM provides affordable entry-level pricing and freemium options.
See also: Top 10 CRM software
But SugarCRM (available since 2004) is commercial open-source software for mid-size and enterprise-level organizations that need deeper customization. It provides advanced predictive analytics via AI for customer insights. The open-source community edition is available for developers.
Zoho CRM (2005) is primarily Indian SaaS service for small to medium business that need out-of-the-box affordable, scalable tool. It integrates with the suite of other Zoho products, such as Office, email and accounting software. Zoho CRM provides affordable entry-level pricing and freemium options.
See also: Top 10 CRM software
