Top 10 Issue-tracking systems

September 27, 2025 | Editor: Michael Stromann


Issue trackers allow to report, manage and fix software bugs
1
JIRA provides issue tracking and project tracking for software development teams to improve code quality and the speed of development. Combining a clean, fast interface for capturing and organising issues with customisable workflows, OpenSocial dashboards and a pluggable integration framework, JIRA is the perfect fit at the centre of your development team.
2
Redmine is a flexible alternative project management web application. Written using the Ruby on Rails framework, it is cross-platform and cross-database. Redmine is open source and released under the terms of the GNU General Public License v2 (GPL).
3
GitLab offers git repository management, code reviews, issue tracking, activity feeds and wiki’s. Enterprises install GitLab on-premise and connect it with LDAP and Active Directory servers for secure authentication and authorization. A single GitLab server can handle more than 25,000 users but it is also possible to create a high availability setup with a multiple active servers.
4
The Agile Issue Tracking and Project Tracking Tool. Clear View. Clear Progress. Clearly Agile. Arm your team with the best visualization of your daily activities, using Scrum, Kanban or both.
5
Bugzilla is server software designed to help you manage software development. Bugzilla is a "Defect Tracking System" or "Bug-Tracking System". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Most alternative defect-tracking software vendors charge enormous licensing fees. Despite being "free", Bugzilla has many features its expensive counterparts lack. Consequently, Bugzilla has quickly become a favorite of thousands of organizations across the globe.
6
Linear is a purpose-built tool for modern product development. Streamline issues, projects, and product roadmaps.
7
Agile Project Management inside GitHub. ZenHub is more than “integrated”: it runs natively in GitHub’s interface. Stop context switching with third-party tools and unite your team where they already work: GitHub.
8
Assembla workspaces allow to accelerate software teams. Ticketing and issue management, Subversion, Git, Mercurial, Wiki, and other collaboration tools to accelerate development. Unite your team with a single activity stream view.
9
MantisBT is a free popular web-based bugtracking system (feature list). It is written in the PHP scripting language and works with MySQL, MS SQL, and PostgreSQL databases and a webserver. MantisBT has been installed on Windows, Linux, Mac OS, OS/2, and others. Almost any web browser should be able to function as a client. It is released under the terms of the GNU General Public License (GPL).
10
Trac is an alternative wiki and issue tracking system for software development projects. Trac uses a minimalistic approach to web-based software project management. Our mission is to help developers write great software while staying out of the way. Trac should impose as little as possible on a team's established development process and policies.
11
Launchpad is a software collaboration platform that provides bug tracking, code hosting using Bazaar and Git, code reviews, translations, mailing lists, answer tracking and FAQs, specification tracking
12
End-to-End Project Management with Kanban Boards, Gantt Charts, Issue Tracking. Prioritize tasks for the whole team from one central place, manage all resources, set clear goals, and control costs.
13
Acunote is an Agile project management tool. It is built on the innovative lightweight Scrum process and is focused on the day-to-day steps needed to achieve the goal.
14
Collaborative, lightweight alternative project management tool, brought to you by the experts in agile software development. Supercharges agile project teams with focused, real time collaboration. Accelerate agile adoption with a simple, proven process.
15
Full-featured bug tracker. Even with a team of coding superstars, defects are a fact of life. Fortunately, Axosoft's lightning fast interface uses keyboard shortcuts and automated workflows to help you manage issues and enter key information quickly. Axosoft also provides highly customizable field templates that can be configured to collect repro steps, set due dates and recieve attachments, so your team only has to enter essential data.
16
Our bugtracker helps to build a culture for your team to track, fix bugs and ship great products that customers love - real fast. Track the progress of the bugs filed based on status, severity and users and keep the finger on pulse with bug reports. Automate your bugs with business rules, workflows and classify the bugs just the way to fit your project team needs. Custom workflows lets you easily define individual workflows and set your notifications patterns for different projects.
17
ChiliProject is a web based project management system. It supports your team throughout the complete project life cycle, from setting up and discussing a project plan, over tracking issues and reporting work progress to collaboratively sharing knowledge.

Important news about Issue-tracking systems


2024. Atlassian acquires Rewatch to collect JIRA issues from meeting recordings



Atlassian has acquired Rewatch, an AI-driven meeting notetaker, screen recording tool and video hub. The company intends to integrate Rewatch into Loom, the asynchronous video messaging platform it purchased for $975 million last October. Also, perhaps even more significantly, it also plans to incorporate it into its recently launched Rovo AI platform so that meeting notes will automatically become Jira issues and the transcripts will become searchable within the broader business context. Even though this will be a human-in-the-loop system because it still has to get it right most of the time.


2023. Atlassian brings an AI assistant to Jira and Confluence



Atlassian has introduced Atlassian Intelligence, an AI-powered 'virtual teammate' that utilizes the company's proprietary models and OpenAI's large language models to create customized teamwork graphs. This technology enables various functionalities, such as AI-generated summaries in Confluence and test plans in Jira Software, as well as the rewriting of responses to customers in Jira Service Management. Atlassian Intelligence provides users with a chatbox similar to Chat-GPT, which is deeply integrated into different products and allows for the referencing of specific documents. For instance, to generate a summary of action items from a recent meeting, users can link the document with the transcript and request the summary inside Confluence. The tool then generates a list of decisions and action items from the meeting.




2021. Project management service ZenHub raises $4.7M



ZenHub, the GitHub-centric project management service for development teams, has raised a $4.7 million seed funding round. It also has launched its newest automation feature, which makes it easier for teams to plan the development sprints, something that is core to the Agile development process but often takes a lot of time and energy — something teams are better off spending on the actual development process. ZenHub is also going to build a new feature that will automate some parts of the software estimation process, too, by launching a new tool that will help teams more easily allocate story points to routing action items so that their discussions can focus on the more contentious ones.

Editor: Michael Stromann
Michael is an expert in IT Service Management, IT Security and software development. With his extensive experience as a software developer and active involvement in multiple ERP implementation projects, Michael brings a wealth of practical knowledge to his writings. Having previously worked at SAP, he has honed his expertise and gained a deep understanding of software development and implementation processes. Currently, as a freelance developer, Michael continues to contribute to the IT community by sharing his insights through guest articles published on several IT portals. You can contact Michael by email stromann@liventerprise.com